Frequently Asked Questions
How do i place an order ?
- First, tap on the product or service you want.
- Second, you could browse through the product or service description and see all the available info.
- Third, specify the quantity if required and proceed to the checkout page.
- Lastly, fill your shipping details and make your payment. You will see a summary of your order. Once your payment is complete, vendor will get a notification and ship your order.
DO YOU HAVE ESCROW ?
Yes, all transactions are made into escrow wallets. Your funds are kept escrow till your products are deliver before we release to the seller. You can easily start a dispute/ticket if you receive wrong products or nothing at all.
Where is my tracking number ?
If your type of shipping supports tracking system, then the tracking number is available on the order page for your convenience.
Do you ship to my country ?
This question should be addressed to a vendor that you want to buy from. Most vendors ship worldwide. But we recommend you to check vendorsu2019 descriptions or ask directly if you doubt.
do you deliver to my country ?
This question should be addressed to a vendor that you want to buy from. Most vendors ship worldwide. But we recommend you to check vendorsu2019 descriptions or ask directly if you doub
I have filed a dispute, what's next ?
When on the dispute/ticket submitting page, make sure you have described your problem as detailed as possible. Once your case get inspected, the decision will be made. It usually takes not longer than 48 hours. If any additional information is required, you will be contacted by the staff.
I think my vendor is trying to scam me or not fulfill my order ?
First of all, donu2019t worry and donu2019t panic. Spamming is not an option in such case.
We recommend you to give a vendor some time to complete your order because there are a lot of other customers and probably the vendor was busy. You can cancel the order at any time and get a full refund within 72 hours.
Do you accept any other forms of payments ?
At the date of posting we accept Bitcoin only. We plan to extend the number of accepted cryptocurrencies in the future.
What is your market fee ?
0%. Zero. Null. We do not charge any fees from the buyers. All you pay here is the price you see in a price-list with shipping where it applies.
How do i know real vendors ?
Check their ratings, their store followers and the product reviews. Also Verified vendors are vendors who paid the bond fee, that’s a huge REAL vendor sign. It’s easy to spot fake vendors if you know what to look for.
Are Verified and Featured vendors the same ?
Yes! Verified vendors and Featured vendors are the same. To become a verified or featured vendor, contact us for process and the bond fee.
I can only see Bitcoin during checkout ?
Yes, you are on the right track. When you click the ‘pay with bitcoin’ button, you’ll see a page to pay with Ethereum or Lite coin or Bitcoin.